4 credit hours

This course focuses on theories and principles related to leadership and management in healthcare systems. During the course students will examine the changing health care environment including the ways in which legal, economic, political and socio-cultural issues impact the delivery of patient-centered care. Differences in health care policies and health care systems and methods for insuring quality in health care outcomes will be studied. Communication concepts including collaboration, negotiation, conflict management, delegation, and cooperation will be discussed and practiced.